Privacy Policy

Introduction

PopCore Games ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you play our mobile game, Joy Line: Connect Em All (the "App").

Please read this Privacy Policy carefully. By accessing or playing the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.

1. Information We Collect

We believe in data minimization. We do not require you to create an account, and we do not collect personal identifiers such as your real name, email address, phone number, or precise geographic location unless you voluntarily provide them to us (e.g., by contacting customer support).

To provide and improve our App, we may collect the following types of information automatically:

- Device Information: We collect technical information about your mobile device, including the device model, operating system version, unique device identifiers (such as Google Advertising ID for Android), language settings, and general location data (at the city or country level based on IP address).

- Usage and Gameplay Data: We collect anonymous data about how you interact with the App, such as levels completed, in-game items used (e.g., boosters), session length, and crash reports.

- Customer Support Data: If you contact us for support, we will collect the information you provide, such as your email address and the content of your message, solely to resolve your issue.

2. How We Use Your Information

We use the collected information for the following limited purposes:

- To Provide and Maintain the App: To save your game progress locally and ensure the game functions correctly on your device.

- To Improve the Game: To analyze player behavior, balance level difficulty, fix bugs, and improve overall user experience.

- To Serve Advertisements: To display targeted or non-targeted ads within the App, which allows us to offer the game for free.

- To Respond to Inquiries: To provide customer support and reply to your feedback.

3. Sharing of Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following situations:

- With Third-Party Service Providers: We work with trusted third-party companies that provide services such as analytics (e.g., Google Analytics, Firebase) and advertising networks (e.g., AdMob, AppLovin). These partners access your Device Information and Usage Data solely to perform their services for us.

- For Legal Reasons: We may disclose your information if required to do so by law, court order, or governmental regulation, or to protect our rights, property, or safety.

- Business Transfers: If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that business transaction.

4. Data Retention and Security

- Retention: We retain your data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. Gameplay data is generally stored locally on your device and is deleted if you uninstall the App.

- Security: We implement commercially reasonable technical and organizational measures to protect your information against unauthorized access, loss, or alteration. However, please understand that no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Privacy Rights

Depending on your jurisdiction (such as the GDPR in Europe or the CCPA in California), you may have certain rights regarding your data, including the right to access, correct, or request deletion of your data.

- To Delete Your Data: You can delete your locally stored game progress and data simply by uninstalling the App from your device.

- Opting Out of Targeted Advertising: You can opt-out of personalized ads at any time through your device settings:

- Android: Go to Settings > Google > Ads and turn on "Opt out of Ads Personalization" or "Delete advertising ID."

6. Advertising and Analytics

Our App uses third-party advertising networks to show ads. These third parties may use cookies, web beacons, and unique device IDs to collect non-personal information about your device and gameplay to serve ads that may be of interest to you. We encourage you to review the privacy policies of these third-party providers (such as Google AdMob or Unity Ads) to understand their data practices.

7. Children's Privacy

Our App is designed for a general audience and is not knowingly directed at children under the age of 13 (or under 16 in certain European jurisdictions). We do not knowingly collect personal identifiable information from children. If we become aware that we have inadvertently collected personal data from a child under the applicable age, we will take immediate steps to delete such information from our records.

8. Cross-Border Data Transfers

Your information may be transferred to, processed, and stored on servers located outside of your state, province, or country, where the data protection laws may differ from those in your jurisdiction. By using the App, you consent to the transfer of your information to these locations.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or relevant laws. We encourage you to review this page periodically for the latest information on our privacy practices.